🛡️ Player Protection

Responsible Gaming
at 1shows

Gaming at 1shows should always be fun, entertaining, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience — never a problem.

21+

Strictly for players aged 21 years and above only

PAGCOR-Aligned
Player Protection

Our Commitment

Gaming Should Be Fun, Not a Problem

At 1shows, we genuinely care about the well-being of every player on our platform. Whether you're enjoying a round of Color Game in Manila, spinning the slots in Cebu, or playing Bingo with friends in Davao — gaming at 1shows is meant to be a form of entertainment, not a source of financial stress or personal hardship.

Responsible gaming means understanding that all casino games — including those on 1shows — are games of chance. The house always has a mathematical edge, and no strategy, system, or "hot streak" can guarantee consistent winnings. Playing with money you can afford to lose, setting clear limits, and knowing when to take a break are the foundations of a healthy gaming habit.

1shows follows the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the primary gaming regulatory authority in the Philippines. We actively implement player protection tools and encourage all our players to use them freely and without hesitation.

Who Should Not Play

Gaming on 1shows is strictly prohibited for the following individuals, and we enforce these restrictions rigorously:

Anyone under 21 years of age — this is a hard legal and platform requirement with no exceptions;
Individuals who have self-excluded from 1shows or any other gaming platform;
Individuals who are experiencing financial hardship, debt problems, or are unable to meet basic living expenses;
Individuals who are under the influence of alcohol or substances that impair judgment;
Individuals who have been diagnosed with or are being treated for problem gambling.

Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

Spending more money or time gambling than you intended or can afford;
Chasing losses — continuing to play to try to win back money you have lost;
Lying to family or friends about how much you gamble or how much you have lost;
Neglecting work, school, family, or personal responsibilities because of gambling;
Feeling anxious, irritable, or restless when you try to cut down or stop gambling;
Borrowing money, selling possessions, or taking out loans to fund gambling;
Gambling as a way to escape stress, depression, or personal problems.

If any of these signs sound familiar, please use our self-exclusion tools or contact our support team immediately. You are not alone, and help is available. Gambling is addictive. Know when to stop.

Quick Self-Check

Tick any that apply to you in the past 30 days. This is for your own reflection only — nothing is submitted.

I spent more than I planned on gaming

I tried to win back money I had lost

Gaming affected my work or relationships

I felt stressed or anxious about my gaming

I borrowed money to fund gaming

I hid my gaming activity from others

I used gaming to escape problems or stress

I felt I could not stop even when I wanted to

If you ticked 2 or more items, we strongly encourage you to use our responsible gaming tools below or contact our support team. Your well-being comes first.

Tools & Controls

Your Player Protection Toolkit

1shows gives you full control over your gaming activity. These tools are always available — free, instant, and no questions asked.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your 1shows account. Once set, limits take effect immediately and can only be lowered instantly — increases require a 7-day cooling-off period to protect you from impulsive decisions.

Session Time Limits

Set a maximum session duration. When your time is up, 1shows will automatically log you out and send a reminder. You can also enable session time alerts at 30-minute intervals to stay aware of how long you've been playing.

Cool-Off Period

Take a short break from gaming without permanently closing your account. Choose a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or make deposits — giving you space to reset.

Self-Exclusion

If you feel you need a longer break, self-exclusion allows you to block access to your 1shows account for 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period and cannot be lifted early.

Loss Limits

Set a maximum amount you are willing to lose in a given period. Once your loss limit is reached, 1shows will automatically suspend your gaming session for the remainder of that period — no override, no exceptions.

24/7 Support

Our Filipino support team is available around the clock. If you are concerned about your gaming habits or need help activating any responsible gaming tool, contact us anytime — we respond with care, not judgment.

Step by Step

How to Activate Your Tools

Log in to Your 1shows Account

Sign in to your 1shows account using your registered email and password. All responsible gaming tools are accessible from your account dashboard.

Go to Responsible Gaming Settings

Navigate to your Account Settings and select "Responsible Gaming." All available tools — deposit limits, session limits, cool-off, and self-exclusion — are listed there.

Choose and Set Your Limit

Select the tool you want to activate, enter your preferred limit or duration, and confirm. Limits that reduce your activity take effect immediately. Increases require a 7-day review period.

Contact Support If You Need Help

If you cannot access your account or need immediate assistance activating self-exclusion, contact our support team directly. We will action your request without delay.

Tips for Healthy Play

Play Smart Every Time

Responsible gaming is not just about using tools — it is also about the mindset you bring to every session. Here are some practical tips that every 1shows player should keep in mind:

Set a budget before you play — decide in advance how much you are willing to spend, and treat it as the cost of entertainment, not an investment;
Never chase your losses — if you have reached your limit for the day, log out. Chasing losses almost always leads to bigger losses;
Take regular breaks — step away from the screen every hour. Fatigue and frustration lead to poor decisions;
Do not play under the influence — alcohol and substances impair judgment and lead to reckless betting;
Keep gaming separate from finances — never use money meant for rent, bills, groceries, or your family's needs to fund gaming;
Talk to someone you trust — if gaming is causing stress in your life, share it with a friend, family member, or professional counsellor;
Remember: the house always has an edge — all games on 1shows are games of chance. There is no guaranteed winning strategy.

Remember: 1shows is here for your entertainment. If gaming ever stops being fun, that is your signal to stop. Use our tools, reach out to our team, or take a break — we will be here when you are ready to return, refreshed and in control.

21+

Strict 21+ Age Policy

Philippine law and PAGCOR regulations require that all casino-style gaming is restricted to individuals aged 21 years and above. 1shows enforces this requirement strictly and without exception.

During registration, all players are required to submit a valid government-issued ID — such as a Philippine passport, SSS ID, UMID, driver's licence, or PhilSys National ID — to verify their age and identity. Accounts where age verification cannot be completed will be suspended until valid documents are provided.

If you suspect that a minor is accessing 1shows, please report it to our support team immediately at [email protected]. We take underage gambling extremely seriously and will act on all reports promptly.

Under 21?

Access to 1shows is strictly prohibited. Attempting to register with false age information is a violation of our Terms and Conditions and may be reported to relevant authorities.

Need Help?

Support Resources

You are never alone. If you or someone you know is struggling with problem gambling, these resources are available to help.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation provides responsible gaming guidelines and player protection resources for all licensed gaming platforms in the Philippines.

National Center for Mental Health

The NCMH in Mandaluyong City offers mental health support services for Filipinos, including counselling for behavioural addictions such as problem gambling. Crisis hotline: 1553

1shows Player Support

Our dedicated responsible gaming team is available 24/7. Reach us at [email protected] for immediate help activating any player protection tool or to discuss your concerns confidentially.

Gambling is addictive. Know when to stop.

This is not just a tagline — it is a genuine reminder from 1shows and PAGCOR. If gaming is no longer fun, if it is causing stress, financial strain, or relationship problems, please stop and seek help. Your well-being is more important than any game.

Responsible Gamingat 1shows